 |
 |
|
|
 |
|
| Question: Do you accept insurance policies? |
Answer:
We accept Assignments of Benefits from you and will bill most Long Term Care insurances directly on your behalf. However, each Long Term Care Policy is different and may have requirements that must be met before they approve and pay for care. We will assist in contacting your provider to review what your policy covers. Please be advised that although we accept Assignments of Benefits, you remain ultimately responsible for the payment of our invoices in the event your carrier does not pay the entire bill. |
| Return to Top |
| Question: Do you accept Medicare? |
Answer:
No. Whitsyms is a Nurse Registry licensed to refer Caregivers as Independent Contractors. We are a Private Duty home healthcare company. Typically we bill your Long Term Insurance Provider on your behalf, however we do not bill Medicare. If you do not have Long Term Care Insurance we would bill you directly, (Private Pay). |
| Return to Top |
| Question: How quickly can services be provided? |
Answer:
Our Service Coordinators will make every effort to have an aide available within the shortest reasonable time. This can range from a few hours to a few days depending on when the services were requested and the type of services being required. |
| Return to Top |
| Question: Tell me about your organization |
Answer:
Whitsyms Nursing Service is a state licensed and insured nurse registry. We provide referral services for caregivers, including Registered Nurses, Licensed Practical Nurses and Nurses Aides to care for patients at home, in hospitals, nursing homes and assisted living facilities. The caregivers are independent contractors, and are not employed by Whitsyms Nursing Service. |
| Return to Top |
| Question: What are the rates charged for caregivers? |
Answer:
Rates are based on the type of services you require and the rate requested by the caregiver who is providing the services to you. You may contact our office at 1-800-952-3881 and a service coordinator will assist you to determine the level of care needed. |
| Return to Top |
| Question: What if I'm not satisfied with my caregiver's service? |
Answer:
Personality issues may arise. At Whitsyms client satisfaction is our # 1 priority. If this should occur, contact our office immediately and our service coordinators will promptly find a more suitable caregiver to fulfill your needs. |
| Return to Top |
| Question: What type of care do the caregivers provide? |
Answer:
The Caregivers provide individual care with special attention to details. The Aides assist with activities of daily living such as; bathing, dressing; and also assist with light housekeeping. The Registered Nurses and Licensed Practical Nurses perform skilled care. We also offer companion, escort and nursing services. |
| Return to Top |
| Question: Where are the caregivers from? |
Answer:
Our pool of caregivers are comprised of a diverse group of well trained, experienced, licensed and insured caregivers, all of whom speak English. Every effort is made to maintain a list of highly qualified caregivers who have no disqualifying past criminal records or records of abuse. Caregivers are screened by detailed reference checks and through lists provided by the Florida Department of Law Enforcement. |
| Return to Top |
|
|
|
 |
|
